Return Policy for Stock Items
Stock items must be returned within 10 days of receipt and in their original packaging. If you need to return an item, please email us at info@mccolldisplay.com or call us at 877.408.8349 with your company name, order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order. Return shipping costs are the responsibility of the customer unless your order was shipped in error or product is defective. You should expect to receive your refund within two weeks upon our receiving your return.
Return Policy for Custom Items
Custom boards and displays are not returnable. Unless the item is defective or an incorrect product was shipped, no refunds will be given on custom items.